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995usa offers several types of support for it's most
valuable resource. Others are of the "send me a detailed email and I'll figure it out with that". So we offer 24 hour >Email help<, just click the words "Email help" and send us a detailed note with your questions regarding your online service or billing. Others need the TLC of our call center.
The number is: 1-813-930-0504 xt 15 At the call center they can answer questions about
email, modems, and just about anything online all the way up to and including reinstalling
your modem drivers. Please, please, be at your PC with it turned on when you call them.
Also be prepared to wait a few minutes at peak times or you may be required to leave a
message. Please try to be available at the time of the requested call-back. By the way, >____link.com<
support "time-to-wait" is frequently more than 20 minutes. 995usa customer hold
times are always less than 2 minutes. If, for any reason you wish to mention praise or
complaint regarding the tech support team please visit our >feedback
page< and fire off a letter or call the home office in Tampa at: (813) 930-0504 the
management team would like to hear from you. Thanks for your patronage. |
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